By
Catherine Robertson Souter
April 1st, 2025
Before 2020, telehealth therapy had barely infiltrated the profession, covering about 9-11% of all outpatient visits, according to the American Psychological Association (APA.)
Then along came COVID-19 and everything changed. According to the APA, which began annual "pulse" surveys during the pandemic, the number of clinicians using telehealth with at least some patients grew from 33% in 2020 to 50% in 2021 and then to 88% in 2024.
"The most recent APA survey data show that therapists are overwhelmingly using telehealth," said Marlene Maheu, Ph.D., executive director of the Telehealth Institute, a nonprofit that provides telehealth training and consultation. "Since Covid, people realize that they don't want to travel for care and they prefe...