The doctor will ‘see’ you now. Or text, talk, or chat if you would rather

By Catherine Robertson Souter
April 1st, 2025

Before 2020, telehealth therapy had barely infiltrated the profession, covering about 9-11% of all outpatient visits, according to the American Psychological Association (APA.)
Then along came COVID-19 and everything changed. According to the APA, which began annual "pulse" surveys during the pandemic, the number of clinicians using telehealth with at least some patients grew from 33% in 2020 to 50% in 2021 and then to 88% in 2024.
"The most recent APA survey data show that therapists are overwhelmingly using telehealth," said Marlene Maheu, Ph.D., executive director of the Telehealth Institute, a nonprofit that provides telehealth training and consultation. "Since Covid, people realize that they don't want to travel for care and they prefe...

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