Connecticut providers face escalating insurance concerns

Mental health providers have long experienced issues with reimbursement from insurers. But in the context of the COVID-19 pandemic, these challenges have dramatically increased.
According to Jennifer M. Doran, Ph.D, president, Connecticut Psychological Association, the issues with insurance are precipitating “an escalating mental health crisis.” Several problematic areas have prompted an onslaught of daily emails with complaints, according to Doran, also an assistant professor at Yale School of Medicine.
To accurately identify the problems areas, an interdisciplinary team, comprising the CPA and Mental Health Clinician Action Network of CT (MHCAN-CT), conducted surveys in spring 2021. The survey responses – 125 from CPA and 456 from MHCAN-C...