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Stuck kids: a seasonal issue
(August/September 2008 Issue)

By Phyllis Hanlon

The issue of stuck kids has prompted the state of Massachusetts to create several agencies, programs, projects and services intended to alleviate the problem. A look into any hospital emergency room at certain times of the year might indicate that these efforts are failing. However, experts disagree, noting the seasonal ups and downs of the issue.

According to Laura M. Prager, M.D., director of child psychiatry emergency services at Massachusetts General Hospital (MGH), the issue of stuck kids is "multi-factorial." She says, "It's so large, it's hard to appreciate all the factors."

The emergency room at MGH sees between five to seven thousand patients annually, ten percent of whom are children, Prager says. She says the number rises and falls depending on the time of year. "Right now, it's at a low. School's out and nobody is watching," she says. "During the school year, there are more eyes on the kids. We usually see a peak two to three weeks into school."

One major obstacle in moving children out of the hospital and into less restrictive care involves insurers. "The state programs are applicable only to patients on state insurance," says Prager. But these individuals have more options today than in the past. Find a Service Today (FAST), the Family Stability Team, (FST) and the Supported Treatment and Resource Team (START) all work to identify appropriate services, programs and, if necessary, placement for children with urgent behavioral problems.

Other initiatives, including Community-Based Acute Treatment Services (CBAT), Coordinated Family Focused Care (CFFC) and Mental Health Special Programs for Youth (MHSPY), exist but may prove difficult to access from the emergency room. "It's not always easy. There is lag time in putting a team together, which causes problems," Prager says.

Prager points out that the implementation of resource specialists, who help medical professionals communicate with insurers to find beds around the state, has made the task a bit easier, but admits there are still challenges. "You can't send a kid to just any bed," she says. "Even if there is a bed available in Amesbury, it doesn't do the child any good if the parents can't get there."

Other insurance-related issues also present stumbling blocks, according to Prager. "All insurers have different rules, restrictions and contract payment rates," she says. "It's an incredibly lengthy process to certify a child. To help the child, you have to spend 30 minutes on the phone with a reviewer who is not medically trained."

One challenge that has been removed relates to after-hours certification. Private and out-of-state insurers who used to close at five o'clock now allow emergency rooms to "hospitalize patients with certification for benefit done by the inpatient unit themselves," according to Prager.

David Matteodo, executive director of Massachusetts Association of Behavioral Health Systems, admits that at certain times beds are difficult to access, but overall there has been a downward trend. "In late winter/early spring beds are backed up," he says. "But last summer, two child/adolescent units had no patients." He compares the issue to a serious flu epidemic that causes a dramatic and sudden, but short-term, increase in the hospital census.

Matteodo applauds the willingness of policymakers, state administrators and the Executive Office of Health and Human Services to find solutions to the problem of stuck kids. "You might think a simple solution would be to add more beds," he says. "But we don't need them all year. We're frustrated trying to come up with an answer."

While the problem continues on a reduced scale, Massachusetts is not alone in its quest for solutions. "A Baltimore paper ran a story on stuck kids a while back," says Prager.