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Connecticut three-day rule is history
(July 2008 Issue)

By Nan Shnitzler

Connecticut Gov. Jodi Rell on May 27 signed a bill that eliminates the "three-day rule" that had been the bane of mental health care clinicians, advocates, administrators and patients since the early 1990s. The rule says that group health insurance doesn't have to pay for residential mental health care treatment for children and adolescents unless the patient is hospitalized first for at least three days.

Public Act 08-125, which takes effect Jan. 1, 2009, strikes the three-day requirement, applies to all patients and includes provisions for medical necessity and clinical assessment. Legislators had rejected the bill until Kathryn Laudadio went public this past April in the Hartford Courant.

After an anorexia-related collapse last summer, Laudadio, a high-school student with a history of mental disorders, was taken to the emergency room. Doctors wanted to hospitalize her before sending her to residential treatment, but no psychiatric beds were available. Her mother, Lisa Gfeller of Fairfield, fearing for her daughter's life, checked her into a Philadelphia residential treatment center, despite learning the day before about the three-day rule. She has been fighting Anthem Blue Cross and Blue Shield for $13,400 in reimbursement ever since.

It's a Catch-22 situation when adolescents can't get the level of care they need because they're not sick enough to satisfy the inpatient hurdle, says Harold I. Schwartz, M.D., chief psychiatrist at Hartford Hospital's Institute of Living.

"From our point of view, it was just the insurance industry's way of ensuring diminished utilization of the benefit altogether to force people into ambulatory or acute care with nothing in the middle," Schwartz says.

The Catch-22 often left families with no recourse except to dip into their savings. Moreover, insurance companies applied the law inconsistently and sometimes even ignored it.

A public hearing Feb. 26 in front of the legislative insurance committee was an opportunity to educate lawmakers, says Kevin Lembo, M.P.A., Connecticut's healthcare advocate. They didn't seem to understand that a stay in a residential treatment center required professional assessment and clinician sign off, that one couldn't just walk in off the street.

"Their point was they liked the idea of the patient being in a controlled clinical environment for a few days until a provider could assess the total package of needs," Lembo says. "But we explained that while some need an acute stage first, it wasn't necessary in all cases nor was it appropriate or cost effective just as an entrance ramp to residential care. So we had to get them over that hurdle."

The other half of the equation is the shortage of psychiatric beds, especially for children and adolescents and particularly for eating disorders, Lembo says, which, ironically, is being addressed via residential programs. In fact, the Institute of Living became aware of the three-day rule when it investigated setting up a residential program. The three-day rule itself feeds into the shortage when acute-care beds are occupied needlessly.

"It's hard to get a psychiatric bed in a hospital, especially if you're a kid," Lembo says.

Despite impassioned testimony from Lembo, the state attorney general, parents and advocates, the original bill never made it out of committee. With only about two percent of mental health care in Connecticut provided residentially, according to Lembo, some legislators didn't consider it a problem.

But through the newspaper publicity, efforts of Gfeller's state senator, John McKinney (R-Fairfield), and lobbyists for the Institute for Living, the Connecticut Psychological Association, NAMI Connecticut and others, legislators ultimately jumped on the bandwagon and passed the measure in May.

"We were really happy to see it pass," says Alicia Woodsby, public policy director for NAMI Connecticut, who testified last February. "We thought it was an arbitrary requirement that created barriers to access the right level of care. This is a step in the right direction and a good law."

What is the takeaway for psychologists? Lembo encourages mental health clinicians to refer patients denied insurance to his office for assistance.

"It was always our goal and that of our allies in this fight to make sure patients get the appropriate level of care with the appropriate frequency in the appropriate setting," Lembo says.